ANSWERS: 1
  • When customers sign up for or change an existing Verizon Wireless service plan, they receive a Welcome Call from a Verizon Wireless customer service representative. The customer service representative reviews the service plan they have chosen, discusses features of the service and answers any questions that the customer may have. http://support.vzw.com/faqs/Wireless%20Service/faq_commitment_to_customer_satisfaction.html#item1

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