If you are trying to upgrade your computer's operating system to an out-of-date OS, you may run in to several issues. Microsoft does not officially support Windows 98 or Windows 2000, so calling for tech support is not an option. Instead, try following these general steps to make the transition from Windows 98 to Windows 2000 a smooth one.

Check for Compatibility

In order for Windows 2000 to run correctly on your computer, you will need compatible hardware. To see if your computer is compatible, you can download an upgrade report, which will automatically tell you whether your computer will be able to handle the new OS. Once you run the report, note what hardware components are supported and which ones are not. If you see that your CPU or hard drive are not supported by Windows 2000, then you will not be able to upgrade.

Back up and Delete Data

When you switch to a new OS, you will begin with a "clean slate." This means all of your documents, programs and other files will be erased. If you have anything on your computer that needs to be saved or backed up, you will have to do it before you upgrade. Simply burn all the content you want to keep onto a hard drive, flash drive or several CDs to keep your content when the transition is finished

Run the Windows Installer

Once you are finished preparing your computer for the OS change, it is time to pop in the Windows 2000 CD and begin. Boot your computer and then immediately insert the CD. When Windows 98 launches, go to the "Run" menu and run the CD. The Windows 2000 installation will begin automatically. The process can take from 20 minutes to an hour, depending on your computer. Once the installation is complete, your computer will automatically restart and Windows 2000 will be officially installed.

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Upgrade Windows 98 to Windows 2000