Insurance and car accidents
 
Question:
Avatar

Someone crashed into my parked car. Their insurance co. say it is too expensive to repair and have offered me $3000 less than what I paid for it 3 months ago. I live in Australia. What can I do about this?

By Theby is sleepy Asked Oct 17 2009 5:19PM
39
Pts
 
 
Rate Question
Answer Question Help someone!
Get the latest questions in Insurance and car accidents
flag

Welcome to Answerbag, a community of people sharing what they know.
Sign up now to ask a question or help someone else by giving an answer!

signup now
Sort answers by: Rating | DateArrow Down
 

Top Answer out of 11

by rose1980 on Oct 17, 2009 at 5:22 pm Permalink

Avatar
Sue the owner for the difference.
28
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 17 2009 at 05:29 PM
Didn't know I could do that! Thanks for the info, roseishere. :D

Answer 2 out of 11

by john pennington on Oct 17, 2009 at 5:20 pm Permalink

Avatar
Is your car new or used?
24
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 17 2009 at 05:27 PM
We bought it used but it is, or was now, in excellent condition (apart from 5 small hail damage dimples on the roof) and very low mileage.

Answer 3 out of 11

by High Shaman on Oct 18, 2009 at 11:04 am Permalink

Avatar
It doesn't really matter what you PAID ; but the actual value of the car ...

You need to go to a bank / Finance Company and have them give you a letter stating what the actual value of your vehicle was when it was crashed ....

The insurance company would have to honor that ... +5
18
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 18 2009 at 07:10 PM
Thank you for your advice, HS.

Answer 4 out of 11

by qwerty on Oct 17, 2009 at 6:46 pm Permalink

Avatar
well in the US you would have to drop your pants, bend over the fender and grit your teeth
In the US insurance companies go by 80% of book value
www.kbb.com
to total it, meaning it cost too much to be fixed and suing the at fault driver for the difference will get you no where.
Who's insurance company is offering the money?
did you have comprehensive coverage? (replacement)
judging from your question stating that it is too expensive to fix, if you take the money the insurance company will own the car.
Fixing even with your own funds wouldn't be an option
18
Pts
 
 
Rate Answer
 
flag
Comments show all comments Show More
Avatar Theby is sleepy Oct, 18 2009 at 07:46 PM
We paid full cash for the car. I haven't heard of the "gap insurance." I really dislike dealing with insurance companies!
Avatar qwerty Oct, 18 2009 at 08:34 PM
well the best advice I can give you is start looking for a new car
I've only told you the tip of the iceberg as far as insurance goes
we have liability, comperhensive, collision, theft, limited tort, full tort
15/30 liability 100/300 liability.........................
trust me you'll get a migrane
Avatar Theby is sleepy Oct, 18 2009 at 08:37 PM
My head is thumping already. Thanks for your help and advice, qwerty. :D

Answer 5 out of 11

by chenina on Oct 17, 2009 at 5:24 pm Permalink

Avatar
If it was their fault sue them for the amount you paid.
18
Pts
 
 
Rate Answer
 
flag
Comments
Avatar chenina Oct, 17 2009 at 05:25 PM
Oops didn't see the "parked" so yeah it's their fault so sue sue sue.....
Avatar Theby is sleepy Oct, 17 2009 at 05:30 PM
Someone else just said that! I will talk to my lawyer this week. Thanks, chenina. Salaam
Avatar chenina Oct, 17 2009 at 05:42 PM
Also if you bought it from a car dealer and they offer it get "gap insurance" ext time, it adds a little to the monthly payment but if your car is damaged it covers the amount the insurance company won't pay. That way you save in lawyer bills and court costs and time.

Answer 6 out of 11

by Rollie on Oct 17, 2009 at 5:25 pm Permalink

Avatar
I would call them and discuss it. They may have a good reason, however, they should be liable for the value at the time of the accident plus sales and use taxes you paid and will not be reimbursed.
I found them to be a bit cheap (try to get by the cheapest possible) but usually fair.
16
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 17 2009 at 05:33 PM
Thanks, Rollie. The crasher's insurance company says that the repairs will cost $3000 more than I paid for the car and it is not worth repairing. It's obviously a used car but was in excellent condition with very low mileage.
Avatar Rollie Oct, 17 2009 at 09:01 PM
So they need to pay for the car. The value can't have decreased very much for a used car in 3 months so you should pretty much get your money back unless you really overpaid for the car. I would funrish my proof of payment/costs and ask for that amount and see how much they offer.
Avatar Theby is sleepy Oct, 18 2009 at 07:08 PM
I am waiting for the insurance co. to get back to me. Will let you know what happens. :D

Answer 7 out of 11

by Tveg on Oct 18, 2009 at 10:57 am Permalink

Avatar
In the U.S., we could take them to small claims court without an attorney. Attorney fees could quickly eat up part or all of that $3,000!
12
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 18 2009 at 07:13 PM
I don't think we have any like that here in Sydney. :(

Answer 8 out of 11

by CatLover-The Original on Oct 17, 2009 at 8:54 pm Permalink

Avatar
I can't add much to this but I wanted to let you know I am sorry this happened to you. Whose insurance company are you referring to, the person who did the damage or your own. You must have a deductible, was it in a parking lot and can the parking lot be held liable if you can't find who did it? There is something we call the "blue book value". That is a standard price which every automobile is valued at. Try and find if you have the same kind of thing in Australia. If you do they can't give you less than the blue book value for the car. They can offer but you don't need to take it. I would like to know what the "or else" is. We will give you XXX dollars, or else. Here if you threaten to take it to court, they usually settle up quickly because a court case is much more expensive then a settlement. Hope this helps a little.
12
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 18 2009 at 07:16 PM
The person who crashed into me, it is his insurance company, not mine. I was legally parked on the street outside my home. We don't have "blue book value" here. The insurance company just makes an "estimate" of what they think the value of the car is. Thanks for your help, CL. :D
Avatar CatLover-The Original Oct, 18 2009 at 10:56 PM
Theby if it was his insurance company making the offer then I can understand why it is so low. They can offer you whatever they want. It means absolutely nothing nor is it any indication of what settlement will be made. They are hoping to get you to agree before you know you can get more. Do not sign anything and do not agree to anything until you speak to your own insurance company. The way it usually works is you call your insurance company to let them know what happened and they will go after the other insurance company for compensation. At least that's how it works here. I do hope you will get some satisfactory news on Monday either from your lawyer or your insurance company. Keep us posted would you please?
Avatar Theby is sleepy Oct, 18 2009 at 11:56 PM
Will do. :D

Answer 9 out of 11

by jaygee on Nov 15, 2009 at 5:23 pm Permalink

Avatar
Take the money and request to keep the car. See if you can shop arround and see if you can get the car fixed with used parts for the amount you recieved.
6
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Nov, 15 2009 at 08:03 PM
This is exactly what we decided to do! Thanks for answering. :D

Answer 10 out of 11

by TERRYTUKER on Oct 21, 2009 at 11:23 pm Permalink

Avatar
id call sue and have her attorney friends take care of it
6
Pts
 
 
Rate Answer
 
flag
Comments
Avatar Theby is sleepy Oct, 23 2009 at 11:35 PM
:D...


Add an Answer

Someone crashed into my parked car. Their insurance co. say it is too expensive to repair and have offered me $3000 less than what I paid for it 3 months ago. I live in Australia. What can I do about this?

How to write a good answer
Your answer:

Display answer in fixed-width font (good for tables or text diagrams)

Answers must adhere to our Terms of Use

To create links, just type the address with no HTML code. Use the Preview button at the bottom to verify.

You can edit your answer at any time.

Add Video Add Iimage


Important: Answerbag cannot guarantee the accuracy of answers submitted by members, and we recommend that you use common sense when following any advice found here. Read full disclaimer.