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Why does security follow me at Home Depot like I'm gonna steal something? Isn't there something I can do about it, it happens all the time......

By Junk Yard Dog Asked Mar 7 2007 10:49AM
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Top Answer out of 16

by gtravels loves her life penguin on Mar 7, 2007 at 10:58 am Permalink

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I'd turn around and start following them.

or, talk to the manager

or go to Lowes
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Avatar gtravels loves her life penguin Mar, 07 2007 at 11:49 AM
Sounds like what you're saying is that right now you have no options. Don't know your age, but if you can't leave there right now, stick it out, leave when you can, and try to make a change when you get out in the world so others don't have to suffer the same thing.
Avatar Someguy is sad again Mar, 07 2007 at 11:56 AM
Go to Lowes. Read up on how HD treats its vendors. HD sucks.
Avatar Junk Yard Dog Mar, 07 2007 at 08:10 PM
Gtravels, you are quite the optimist...point well taken.
Someguy, I believe it, you nearly have to be an active member in the KKK to be hired at this one, can imagine the conflicts with vendors and even minorety customers....

Answer 2 out of 16

by I love my baby on Mar 7, 2007 at 11:37 am Permalink

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Do what i did with a Police Officer, Stop and ask Can I help You?
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Avatar firecracr Mar, 07 2007 at 02:52 PM
no play gay! haha
Avatar Junk Yard Dog Mar, 07 2007 at 02:55 PM
I'd rather look like a shoplifter
Avatar P. W. Pasobrio loves Marines Mar, 11 2007 at 06:51 PM
Oh, come on, it'd be fun.

Answer 3 out of 16

by Gideon on Mar 7, 2007 at 12:12 pm Permalink

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I'd walk through the aisles and pick out a large item. I'd examine it, saying "Nope, this won't fit in my pocket," put it down and move to another item.
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Avatar Junk Yard Dog Mar, 07 2007 at 01:11 PM
I really like the way you think.......

Answer 4 out of 16

by Jenniferocious on Mar 7, 2007 at 10:58 am Permalink

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As long as you aren't stealing, I wouldn't worry about it.

I know it's annoying, it happens to me all the time too. Apparently I give off some sort of shoplifter vibe, because whenever I shop alone, I get followed. I've never shoplifted a thing in my life.

I just try to ignore it, and if they get really close to me I look up and say 'hi' to them and smile. They give me funny looks.

If you really think that the observation is uncalled for, or overwhelming, or if they take it too far, you can ask to speak with the management. Explain that you feel uncomfortable shopping in their store because you get followed like you are a criminal. Ask what you did to get their attention, or if they follow everyone that way. Don't get upset, or threaten anything, because then you seem suspicious... I've worked retail, and lots of shoplifters throw fits about being followed. So don't throw a fit... be respectful, but explain that you won't be shopping there anymore if their surveillance activities continue in the same fashion.
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Avatar Junk Yard Dog Mar, 07 2007 at 11:04 AM
Jen, you obviously know my pain here, but I'm fed up with letting them treat me this way...I want results.
Avatar Jenniferocious Mar, 07 2007 at 11:20 AM
You can write a letter to the company (store manager, district manager, regional manager, etc) explaining the situation... but details would be helpful in this case. Time and dates of visits, location of the store visited, what departments you shopped in, what items you looked at, and a description of how you were "monitored".... even explain that it only happens at their store, and nowhere else (if that's the case). If it's the same security/loss prevention guy following you each time, state that.
Avatar Junk Yard Dog Mar, 07 2007 at 11:29 AM
They are able to hide behind the lack of my provided details, that's how their system is set up.....

Answer 5 out of 16

by steelhamster@aol.com on Mar 7, 2007 at 11:54 am Permalink

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I dont understand why they follow me too. Someone once told me I shouldn't go shopping in a stripey pullover, wearing a mask and having a bag with the words SWAG printed on it. What is she, the fashion police ^^
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Answer 6 out of 16

by The Tech Guru on Feb 26, 2009 at 11:28 am Permalink

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That's weird. They are train NOT to do that. Welcoming the customer and making them feel valued and appreciated is The Home Depot's motto. If I was you, I'd complaint to the corporate customer care number.
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Answer 7 out of 16

by Penny The Wise is a Steelers fan on Mar 7, 2007 at 10:56 am Permalink

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Honestly, just don't steal, then when they follow you they have nothing to go by. But if you feel like they are making you uncomfortable and making it obvious, and you aren't stealing (I don;t know or judge either way, just stating) talk to the store manager if you can. Talk to the highest available manager about it, because if their actions are unfounded then their behavior is rediculus, and should be stopped. I used to work security for a major retailer and it sounds like these guys are really bad at picking the people who actually do steal or they are just bored. Or you could be reading something into it that isnt there. Another question is, have you previously stolen from there and been caught? If you have, they are probably just wise to who you are and are protecting their assets. Good luck to ya, anyway.
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Avatar Junk Yard Dog Mar, 07 2007 at 11:01 AM
I don't steal and they have basiclly escorted me to the casheir when I am about to pay. They Stare at me throught the corners of their eye's and talk quietly on their radios. They take up stratigec position on me at the register, waiting for the buzzer to go off!
Avatar Penny The Wise is a Steelers fan Mar, 07 2007 at 11:04 AM
Well it looks like you have done something that sparks their interest. Figure out what it is that is making them think you are stealing. Maybe you fit the profile of someone who had shoplifted there before. Maybe you have a behavior that is suspicious to them that seems totally normal to you. Otherwise, talk to management and try to get the figured out.
Avatar Junk Yard Dog Mar, 07 2007 at 11:08 AM
yeah it's probably because I actually stop to read labels and stuff, I stay in there for at least an hour or two when I'm congering up some kinda project....

Answer 8 out of 16

by Sarita1 Goes Bollywood on Mar 7, 2007 at 10:55 am Permalink

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You must be giving off "SUSPECIOUS" vibes or you are dressed in a manner they have been told, fits the profile of a shoplifter.

Either that or they find you attractive...
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Avatar Penny The Wise is a Steelers fan Sep, 20 2007 at 06:19 PM
Though, on a side note, not everyone follows that, and SOME people go on looks alone.
Avatar Junk Yard Dog Sep, 23 2007 at 01:00 PM
maybe I should stop shopping when i'm stoned....
Avatar Penny The Wise is a Steelers fan Sep, 23 2007 at 04:50 PM
lol That might help :P

Answer 9 out of 16

by CoachMJ on Mar 7, 2007 at 11:57 am Permalink

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I would stop and nicely ask them if there is a problem. If that did not help, I would ask to speak to the manager...and move up from there. Good Luck.
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Answer 10 out of 16

by lilly petals on Apr 2, 2009 at 4:15 pm Permalink

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How do you even know it was HD security. Is it always the same guy or do you think everyone is watching you? The stores around here don't have security guys in uniform or anything, so i don't know how you can tell.
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Avatar Junk Yard Dog Apr, 03 2009 at 04:29 PM
When you make eye contact with the same person in different isles, then see that person at the check out counter with a radio standing behind the register, with another radio carrying individual standing behind you looking out of the corner of his eye at you, that would be my first clue.


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Why does security follow me at Home Depot like I'm gonna steal something? Isn't there something I can do about it, it happens all the time......

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