by 
tonsofun
ANSWERS: 5
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mumble, mumble, mumble hold ......................................................................................................................................................................................................................................................................................................................................NO.+5.
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press 1 for yes. press 2 for maybe press 3 for no press 4 for an automated response press 5 for an automated answer press 6 for...Hold please press 7 for a different song while on hold press 8 for an actual human press 9 if you want the human to speak in your language.
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Yes, but it a dying art. People are just rude and rude begats rude.
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yes. my dad works at jonny bishop RV and ive seen him work with people. hes honest and shows them what they want.
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YES! I'm in Customer Service, Field Service, actually. I have been doing this for many years. I always saw myself as the customers' representative to our company. I find out what their problem really is and work with my company to resolve them. Sometimes I have to go against my company's desires but in the long run, the solution is in the best interest of both parties and the customer returns for other purchases and recommends us to his aquaintences. When I call customer service, my main complaint is long waits. The service rep. is usually knowledgable and quickly solves the problem or finds someone that can. I've had frequent conversations with Verizon representatives, for example, and have always had good service. Companies with poor service don't get repeat business and are soon weeded out.
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