ANSWERS: 2
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First, you have to have enough hands-on experience in that position to assess what can be improved upon. You can not continually improve, in my opinion, but as time and circumstances pass; you begin to see when and what needs to be changed and get ideas what to do. Input from all the employees involved in that particular job helps to get ideas from things they may say. Have meetings with all of them and ask what they think would improve.
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From work experiences and a college degree in business I learnn't that; as an employee perspective, just do what your told, as sad as it may sound. As for the employer, its about money. How much money can be made and how much more can be made. Products and services really has nothing to do with it. Unfortunately its about money and money only.
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