by Anonymous on May 5th, 2009

Anonymous

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My laptop, running Windows XP Professional, is hanging when I do a shutdown. It will only shut down when I depress the power button and hold it until it gives up and turns off. What's the fix?

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Answers. 2 helpful answers below.

  • by pawzisme on May 7th, 2010

    pawzisme

    possibly you have an application that is causing the problem at shutdown - this is just a guess, but it is worth checking out. You could also look in Control Panel-Administrative Tools - Event Viewer to see if there are any red-cross messages in applications and System - that would give you the names of a faulting module or whatever might be causing the hang. Have you tried booting into safe mode and seeing if you still get the hang on shutdown? If you do not then that again points to a software problem, perhaps a driver. Anyway, click on Start-Run and type msconfig in the box, and click OK. When the new window comes up, click on the startup tab and disable everything on there ( you are only stopping it all being loaded into memory, you are not permanently removing or disabling the applications). Click Apply and come out and tell the computer to restart. The computer will still hang this time, probably, because the offending data is still active in memory, but when you get back in, click in the box on the new notice that comes up about using system configuration, and then restart again. if you do not get any problems with hanging this time, that would indicate that something that is normally loaded at boot, and found in the start up menu in msconfig is the culprit. If you make sure you only have essential stuff checked in startup ( like antivirus ) and nothing else ( it can all be invoked when needed by the machine or by clicking on desktop icons) then hopefully that particular shutdown hang will not occur again.

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  • by Ec-nal Licensed Bootie Inspector on May 5th, 2009

    Ec-nal Licensed Bootie Inspector

    Go here yo...
    http://www.aumha.org/win5/a/shtdwnxp.php

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