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Nothing, I'm not a nitpicky person that wants their ass kissed whenever they make a purchase.
If it's not provoked by anyone in my party, then I would call in later and talk to the manager. If it ruined the outing, I likely would not bother and wouldn't return. Customer service can make or break an evening for many people. Of course, GREAT customer service gets the same action! Call to the manager and/or an oversized tip.
hang up and call again to get someone else
I usually don't do anything, I dont want my ass kissed, but it really makes me angry when I try to got help and they give me an attitude. I'm nice to people even when I dont feel like it at when I'm at work because they are the customer, the one spending their money and they shouldnt have to feel like they're a bother to me.
I think that the most effective thing to do would be both to talk to the person and tell their supervisor.
I bought a bag of mussels in a well known supermarket, got them home and they were all dead and dangerous. I put them in the garden for 2 weeks then took them back to the shop and threw them liberally under the freezers to get a nice warming. Love it, that's truly customer satisfaction after they attempted to put me in hospital for the sake of around £$5
I never do anything. I should start as customer service is dead.+2
I've tried all three, I've even written letters and emails to companies after several bad experiences at some places of business....in the end I have found the best way to solve this problem is not spend your hard earned money in these places. I get bad service now, I just put down the items, and walk out.
depends on how bad they were. not too bad, nothing at all, but if they really offended you say soemthing to their manager. it would then need to be brought to smeones attention
Having a discussion as I type this (Please Read Description)
by Epistaxis on September 27th, 2011
| 3 people like this
as a customer service agent what do u say when a customer says he is not interested
by tay29 on August 3rd, 2011
| 6 people like this
Does anybody have idea about the standards and the significance of these standards which are made to measure doors? Are they well enough?
by AlexHall1799 on September 19th, 2011
| 1 person likes this
i'm unemployed & want to earn some money till iget a better job..if got some good earning sites in india pls reply!...
by htcdopod on August 8th, 2011
| 1 person likes this
A favor?? see description
by Secretive Woman on September 8th, 2011
| 1 person likes this
You're reading Bad customer service. Do you call it to the attention of the person who is rude, report it to their manager or supervisor, or do nothing at all?
Comments
I'm not either, but I do believe, if I'm paying good money for something, I should at least get decent service. Maybe I'm wrong, but I insist that our employees give good customer service, and I expect a reasonable amount of customer service when I shop, too.
by Kdmichaels on January 24th, 2009
Yeah, you are right, I'm just used to seeing people like my wife that complain about everything customer service related.
by Blackberry. on January 24th, 2009