by 
puna420
ANSWERS: 2
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The connector passes both tests? The pump is the problem. On most late models, you can just pull it out (the rubber grommet may come out with it). On many older cars, where little more than the end of the pump sticks out, look for a serrated retainer you can pry out with a thin-blade screwdriver. Then pull the pump itself with slip-joint pliers on an edge of the electrical terminal if you can locate it hear is the instructins to change it. Good luck
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it is located on the bottom of the washerfluid tank, unplug the wires pullit out with a twist and reverse for installing the new one. Be wary of fluid in the tank ,it will all come out.
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