SqaureEnix did a bang up job, not testing their game with 1st generation controllers. If you have an 'A' on the back of the controller, you are out of luck. Complain to Square Enix, and get your friends to complian too.. Tech convo earlier today.. excerpt... We are aware of any issue where certain makes or models of Sony DUALSHOCK2 controller are experiencing problems working with our title. These controllers are signified by the letter 'A' on the back of the controller, next to the 'Sony Computer Entertainment, Inc.' brand. SER Wesley S: As this is a hardware issue, and not a software issue, the only thing we can suggest at this point in time is to use a different Sony DUALSHOCK2 controller. Gary Hunt: well that would've been nice to know earlier... as I have a game which is useless, any probably now cannot return :( Gary Hunt: Would square-enix take the game back, seeing that I can not play it properly, or perhaps pay for part of a compatible controller? SER Wesley S: We did not sell you the game, nor do we have your money for your purchase of the game. So, no, we cannot take the game back. Also, the problem is not with our game. The problem is with the Sony controller. The only suggestions I can make are to try a different PS2 controller that isn't the first release of the PS2 controller, or take the game back to the place of purchase and see if you can get a refund with them. SER Wesley S: Are there any other issues I can assist you with right now, Gary? Gary Hunt: okay thank you anyways... I will probably not buy any more square-enix products for some time. I expect a certain degree of quality from square-enix to make sure their games work properly with a stock ps2. I will make sure to mention the bang up job square-enix has done to anyone planning to purchase a new game. SER Wesley S: Thank you for visiting our Square Enix Chat line, Gary!