How do you feel when a shop assistant chats away to a colleague whilst serving you?
by 
Dirty-Ninja-Misses-NYC
ANSWERS: 9
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Unfortunately this is the state of affairs as far as customer service of today. If supervision would do its job we would have to deal with this crap.........
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It annoys me, I feel like an intrusion.
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I will feel disrespected. In many cases it happens too while we are in the middle of certain interview, the guy take incoming calls from a cell phone. What's wrong with today society fast pace world, people try to multi task being rude at the same time.
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They can chat with the colleague but if they pick up a cell phone and start texting or talking, off with their head.
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it depends on if I'm in a pissy mood or not.
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That doesnt bother me, it bothers me when they finish a conversation with a colleague before serving me.
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in the way
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irritated i especially hate it when they gripe about their work schedule or another co-worker! grrrr....!
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We give them a fair warning and then if they cannot change their attitude to the customer then we ask them to leave!This happens in my store and we take care like that!
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