ANSWERS: 3
  • Be the example of a positive force. Show the team how it should be done. It's easier to follow a positive example.
  • Without emotion and with a smile. If you are the type, every team needs someone who can run interference. It takes a deft hand to confront someone without making them feel exposed, but it pays off in spades. You ask great questions!
  • what is an appropriate attitude toward team conflict? a)the team leader is to blame. b)team conflict is essentially negative. c)affective conflict can be fruitful. or d)cognitive conflict can be fruitful

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