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by egg-yoke on November 6th, 2008

egg-yoke

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Help answer this question below.

Trojan!?! I need help to get rid of it. Its putting a red dot with an white x in my tray and is constantly telling me that the "Win32.Banker.FS.Trojan.Spyagent.DA" has infected my computer and I need to download something to kill it. What now?

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Answers. 7 helpful answers below.

  • by WoOZackWoO on November 6th, 2008

    WoOZackWoO

    Don't download.

    Run your anti virus software now. (Whhat you know you have)

    If all else fails, rebuild your OS or buy a new computer.

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  • by Silverxxx on November 6th, 2008

    Silverxxx

    What you have is a spyware / adware / trojan downloader. Try a good anti spyware program as not all antiviruses pick them up. Chances are you dont have a virus.

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  • by VapidFrobie on November 6th, 2008

    VapidFrobie

    Ditch your current machine and get a Mac. Other than that, I don't know what to do.

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  • by bennyboy on November 6th, 2008

    bennyboy

    is your (trusted) anti virus program telling you to download the 'something'?

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  • by G_tech on November 7th, 2008

    G_tech

    here is my list of FREE stuff and most folks find it helps, and I also suggest after cleaning system to do a msconfig reset also as spyware can hide there too plus added bonus of speeding system up.

    SIMPLE STEPS TO
    DOWNLOADING
    VIRUS & SPYWARE PROTECTION
    (& steps for protecting PC)
    Also software for registry repair & finding driver’s
    For XP


    NEWEST AVG 8.0 BOTH ANTI-VIRUS & ANTI-SPYWARE
    (for those running Vista you must have all updates done plus SP1 to use)
    http://free.grisoft.com/ww.download?prd=afe

    AVG anti FOR SPYWARE, MALWARE, ROOTKITS
    http://www.filehippo.com/download_avg_antispyware/
    Click on the right hand side of page where it says download latest version 11.84MB
    When next page opens watch for yellow bar at top which you may have to click to allow download to start, click and choose save to desktop. Then open from there.

    AVG Vcleaner-cleans 704 viruses and variants
    http://www.scanwith.com/download/AVG_Vcleaner.htm

    Now for your next layer of protection download the following also but remember you can only run one program at a time, but each of these will fine things the other didn’t.

    Spybot S&D found at www.safer-networking.org
    DOWNLOAD
    SPYBOT
    SEARCH & DESTROY

    ONCE YOU HAVE TYPED www.safer-networking.org IN THE YAHOO OR GOOGLE SEARCH BAR (you may see yahoo or google asking if you mean .com instead of .org it is suppose to be .org at the end of web site)

    1. IT WILL SAY HOME OF: : The home of Spybot-S&D!

    2. UNDER THIS YOU WILL SEE THE WORDS: Download. Home of SpyBot-S&D, and 6 different languages. Simply click on the language of your choice for example; ENGLISH

    3. THIS IS THE HOME PAGE, LOOK DOWN AND FIND UNDER PRODUCTS, SEE 1.6.0 AND RIGHT UNDER PRODUCTS WORD YOU SEE PICTURE OF S&D CLICK IT, THIS IS ALL SAME LINE.
    4. NEXT PAGE SAYS OVERVIEW, SCROLL DOWN AND SEE AREA, CLICK FIRST DOWNLOAD.


    5. THESE ARE THE MIRROR SITES, THERE ARE 11 TO CHOOSE FROM,
    Safer-Networking Ltd. #1 ON THESE CLICK DOWNLOAD AND BOX OPENS, CHOOSE WHERE YOU
    Safer-Networking Ltd. #2 GOING TO SAVE FILE TO, DESKTOP, MY DOCUMENTS AND OPEN AND
    Safer-Networking Ltd. #3 AND RUN FROM THERE FILE IS 14.3MB ( only 2 steps here)
    (these are always my first choice as they usually work well first time)
    BN FileForum
    (This is my second choice just a little harder to use, more steps)
    PAGE WILL OPEN, (BLUE DOWNLOAD NOW 14,380 KB) CLICK blue /
    NEW PAGE OPENS.
    MAY HAVE TO CLICK YELLOW BAR AT TOP OF PAGE TO ALLOW FILE TO DOWNLOAD ON THIS ONE, AND THEN DOWNLOAD WILL BEGIN

    6. BOX OPENS CHOOSE SAVE AND DO SO TO YOUR DESKTOP OR TO YOUR DOCUMENT FILE AND OPEN AND RUN FROM THERE
    FILE IS 14.3MB

    Superantispyware found at http://superantispyware.com
    SUPERANTISPYWARE
    DOWNLOAD

    ONCE YOU HAVE TYPED http://superantispyware.com YOUR SEARCH BAR IN YAHOO

    YOU WILL SEE:
    SuperAntiSpyware.com- (AntiAdware, AntiSpyware, AntiMalware) CLICK

    1.LOOK FOR BIG BLUE BOX ON THE LEFT SIDE OF THE PAGE SAYS DOWNLOAD FREE VERSION HOME USERS - CLICK

    2. NEXT PAGE SCROLL DOWN, AGAIN LOOK FOR THE BIG BLUE BOX SAYS DOWNLOAD FREE VERSION HOME USERS - CLICK
    Next page opens and again click the blue box that says download FREE version home users.

    3. NEXT PAGE DOWNLOAD SHOULD START AUTOMATICALLY
    (6.16MB), Version: 4.15.1000

    ****NOTE
    (if it doesn’t start at once look at the top of the page for a light yellow bar, its basically a security bar, click and choose allow, it usually has to do with Active X)
    If still does not open look on the page under the words Download progress:
    If the download does not begin shortly please (click here is in blue)
    Click it

    4. DO SO AND A BOX OPENS, SAVE TO DESKTOP OR MY DOCUMENTS, OPEN AND RUN FROM THERE

    And finally go to this web site for this program to clean up your internet history, cookies, browser history, recycle bin, IE Explorer, etc all the boxes can be preset and basically in 4 steps you can clean computer. It does so well that disc clean usually only will find 32-100MB after its done
    http://www.snapfiles.com go to the freeware section, look for Internet Cleanup, then look for the software called IE Privacy Keeper
    IE PRIVACY KEEPER
    DOWNLOAD

    WHEN YOU TYPE www.snapfiles.com IN YOUR YAHOO OR GOOGLE SEARCH BOX THIS IS WHAT YOU WILL SEE WHEN IT OPENS

    Snapfiles - software reviews, download freeware and trial programs - CLICK

    1. WHEN THE PAGE OPENS LOOK FOR A TAB AT THE TOP OF THE PAGE THAT SAYS FREEWARE - CLICK

    2. WHEN PAGE OPENS SCROLL DOWN AND FIND INTERNET CLEANUP TOOLS - CLICK

    3. WHEN PAGE OPENS SCROLL DOWN TILL YOU SEE THE PROGRAM SHOULD BE LIKE ABOUT THE 14TH ONE DOWN - CLICK THE BLUE DOWNLOAD BUTTON FILE SIZE IS 1128kb

    4. NEXT PAGE OPENS IF DOWNLOAD DOESN’T START LOOK FOR A LIGHT YELLOW BAR AT THE TOP OF THE PAGE, CLICK THE OPTION TO ALLOW TO OPEN, USUALLY HAS TO DO WITH ACTIVE X

    ***NOTE
    If for some reason still doesn’t start click the blue words click here they are in the middle of the page in tan box.

    5. WHEN THE BOX OPENS SAVE TO DESKTOP OR MY DOCUMENTS, OPEN AND RUN FROM THERE.

    Last but not least do Defrag at least 2-4 times in a row even if program says not needed, as XP Defrag program isn’t the best and needs to be run more often.

    GLARY UTILITIES
    DOWNLOAD

    GO TO www.pcworld.com

    1. WHEN PAGE OPENS , LOOK AT THE TOP OF PAGE WHERE IT SAYS DOWNLOADS CLICK

    2. NOW TYPE IN THE SEARCH (blue) BOX - REGISTRY REPAIR PROGRAMS - CLICK AND GO

    3. LIST WILL OPEN, SELECT THE HALF WAY DOWN PAGE WITH GREEN ARROW - GLARY REGISTRY REPAIR (ITS FREE) CLICK IT

    4.. NEXT PAGE, YOU WILL SEE A RED ARROW AND DOWNLOAD NOW IN BLUE WORDS - CLICK 1.30MB

    5.. NEXT PAGE BLUE BOX DOWNLOAD FREE REGISTRY REPAIR NOW- YOU CAN CLICK HERE BUT REAL SLOW
    (works on 98, XP, ME, 2000, 2003, Vista) just not 64 bit supported

    6.. For a faster download click where it says - mirror here

    7.. NEXT PAGE IF IT DOES NOT START IN 5 SEC LOOK FOR A SECURITY BAR, WHICH IS LIGHT YELLOW AT TOP OF PAGE, CLICK THE OPTION TO ALLOW

    IF FOR SOME REASON IT STILL DOESN’T USE THIS OPTION:
    LOOK FOR THE LINE THAT READS
    CLICK HERE IF IT DOES NOT

    8.. BOX OPENS SAVE TO DESKTOP OR TO MY DOCUMENTS AND OPEN AND RUN FROM THERE
    NEED TO FIND YOUR DRIVERS?
    Go http://www.radarsync.com/ this software will find them and update them for you all for free, just click on the red download button (start free download free version) 1.18 MB is the size of file just choose where you would like to save it too.

    Backing up your drivers? Go here: http://sourceforge.net/projects/drvback/
    Very simple yet great software that finders your drivers and backs them up for up to what ever place you choose, such as my documents, CD, DVD, jump drive. Click the green download box (arrow) next page where it says DriverBackup! 1.0.3(XPVista) for English. Next page again click DriverBackup 1.0.3 then Dr13engzip, you may have to give page permission to open (see yellow bar, right click here for options) choose download file , file is 51. 7 KB choose save and to where.

    http://www.snapfiles.com/Freeware/
    SPAM
    Type in Spam in the search box in the upper right hand corner- new page opens with a list of 5 page, on page 3 you should find this program Spamihilator (2000/XP/2003/Vista 1.08MB) click download, new page opens, watch for yellow bar at top as you may have to click to allow to start download. Click save to desktop or my documents. Then click run to open.

    or to http://www.snapfiles.com and to their freeware section to find other software also.
    (can only run one virus program at a time on a PC but you may have as many spyware programs as you wish as long as you run only one at a time, and only one firewall)

    A GREAT FREE ONE IS ZONE ALARM FOUND AT www.snapfiles.com under the freeware section, personal firewalls.
    Also found at snap files, are Defragmentation Tools - there are several programs to choose from
    I recommend you check them out as the one that comes with XP does not always do the best job.

    Another little great tool for you is go to Google or Yahoo : One of the best pieces of FREE software there is today that will show you what is on your computer is known as: Belarc once it is downloaded you simply run and time you wish to see what is installed on your PC, from OS to Model, hardware, software, hot fix’s and the Keys to software on PC. This makes it a valuable program in that you can run it every so often and print off and save for you keys if for no other reason.

    ***
    Note:
    It is wise to only run one virus program at a one time but run as many spyware as you like, only run them one at a time, other wise they will conflict with each other, it is good to have more than one as each will find some thing the other did not. Unistall any other program as they may conflict such as Norton,MacAfee etc.

    The only one this list that runs in safemode F8 is AVG anti-spyware, which does work great in safemode.
    Also wise thing to do is to run the virus & spyware program once without internet connection and then again with internet, as some times the virus will try to block program other wise when internet is running.

    This list has been drawn up by me and designed by me and is not copyed from anywhere as it has been suggested, please feel free to use as much as you like, and I hope it helps in some way.
    G_tech

    XP
    MSCONFIG
    (RESETTING START UP ORDER)

    1. START

    2. RUN

    3.TYPE IN - msconfig

    4. WHEN THE BOX COMES UP CLICK THE START UP TAB

    5. THESE ARE THE PROGRAM THAT ARE ALL TRYING TO OPEN WHEN PC FIRST COMES ON

    6. YOU WILL SEE A LOT OF ITEMS WITH BOXES WITH CHECK MARKS IN THEM, IN GENERAL THE ONLY ONES YOU NEED ARE: THE ONES FOR VIRUS & SPYWARE PROGRAMS SUCH AS AVG, SPYBOT ETC.

    ***
    If this a laptop turn a few items at a time off, you have to be a little more careful as you need touchpad, monitor etc. by default xp will not let you turn off any thing that will harm PC, it will come right back on.

    7. CLICK APPLY AND OK AND THEN COMPUTER WILL REBOOT AND A MESSAGE WILL TELL ABOUT THE FACT YOU HAVE RESET MSCONFIG, JUST PUT CHECK MARK IN THE BOX AND CLICK OK AND YOUR DONE.

    THIS WILL SPEED UP HOW FAST YOUR COMPUTER BOOTS UP!

    ****
    If for some reason there’s a problem and you need to turn ever thing back on just go back to run- msconfig- startup-enable all- apply and ok
    System will reboot and see#7above and your back to normal.
    ^^^^
    If you see a box with a check mark in it but basically a blank area following where it should tell you name of software (this is spy ware) uncheck box and remove with other item in #6.

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  • by Ephraker on November 7th, 2008

    Ephraker

    If you have something really bad you will have to download "Highjack This!". Since you seem to be a novice. I would recommend doing a Google search of your Win32.Banker.FS.Trojan.Spyagent.DA since someone has likley had the exact same issue and follow the steps.

    Also dont forget to turn OFF your system restore since that is a place where most of the really bad stuff can hide. If you do not it will simply come back.

    The referral above to d/l AVG and Spybot should be followed as well!!

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  • by trouble... staying calm on November 6th, 2008

    trouble... staying calm

    DO NOT DOWNLOAD!

    Try this.

    http://www.answerbag.com/q_view/732952

    http://www.answerbag.com/q_view/1264

    http://www.answerbag.com/q_view/823070

    http://free.avg.com/download?prd=afe

    http://www.geocities.com/johnniemccoy/danger.html

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