by douglasman on October 4th, 2008

douglasman

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I have a HP PSC 1215 Printer have just put new cartridges in I realinged to carteidges etc managed to print out one page no problem now it wont print at all keeps telling me there is a problem with the print cartridge but does not say which one

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Answers. 2 helpful answers below.

  • by Sheila3444 on October 4th, 2008

    Sheila3444

    Have you tried taking them out and putting them back in. One might not have been put in tight enough.
    This is HP's troubleshooting page, hope it helps.
    http://tinyurl.com/46ufjf

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  • by NathansMom on January 24th, 2009

    NathansMom

    You may want to clean the electronics inside the printer where the cartridge goes in. You can do this with alcohol and a q-tip. If you still have the old cartridges, try only replacing one at a time to figure out which is bad. Even though it may be a "NEW" cartridge, electronics can go bad for a number of reasons.

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