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Lex Friedman

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A fix for points, plus a small search tweak

posted August 17, 2009 02:41 PM Lex Friedman
Happy Monday!

Today, the Answerbag team rolled out one major fix you've been asking for, plus some necessary tweaks to protect the site. I'll briefly explain both:

1. First up is a fix for an issue that affected those of you who report spammy users. Sometimes, if you reported a user as spammy, and our dedicated cadre of mods went ahead and nuked that spammy user, a glitch in the system could actually deduct points from you, instead of reward you properly.

We believe that this is now fixed. Let us know what you see over the next few days!

2. AB has been coming under attack from some over-zealous bots that were hitting our search result pages too hard. This actually a) costs us money, and b) makes the site slower for our real human members. Today, we launched several tactics to thwart those bots, including one change that some of you may notice: We're requiring that you have cookies enabled to search Answerbag. Of course, you need cookies enabled to login and really use the site effectively, so I don't think this should mar anything for anyone. But, of course — let us know if you run into any problems!

Thanks for any feedback on this.
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Comments
1. Avatar
AB-Adam: Aug. 17, 02:49 PM

:)

 
2. Avatar
Barcaluv 67: Aug. 17, 03:30 PM

Good job Lex and staff. Keep those improvements and fixes coming!
Oh, and Death to bots and spammers! ; )
http://www.caoazul.com/loja/images/space%20invaders.gif

 
3. Avatar
Perryman: Aug. 17, 04:23 PM

Great work Lex.

Thanks for the help.

 
4. Avatar
Phillis - Zacks little sister: Aug. 17, 04:59 PM

Brilliant!! I am so pleased! I don't have to officially know you to be proud of you, do I? Because that would be so disappointing! Please take the time to absorb the message: I am very thankful for your work, and am very proud of you, too :)

Thank you, team!!!

 
5. Avatar
FreshApples: Aug. 17, 07:05 PM

that a baby boys.

:) Content.

 
6. Avatar
BigDaddyBS: Aug. 17, 08:22 PM

Nice.

Does that fix include those who flag the spammers' questions/answers? Or will their percentage points still be affected.

I don't recall having points deducted, but HAVE been affected by the percentage problem. I used to be at 97% with over 200 mods in the queue to be accepted/rejected, and now, having flagged a couple of spammers' questions and answers, and the account having been nuked without counting the flags, am at 96% most of the time, with less than 20 waiting for acceptance/rejection.

(I know it's nit-picky, but it DOES affect a lot of users. People are either not reporting the spammers until the questions/answers flags get accepted, are not reporting spammers at all, or they are not flagging those questions/answers and simply reporting them because they know they affect others, so the questions/answers have the potential to "stick around" a bit longer than they should.)

Thanks for fixing some things before the redesigned site is in affect, and thanks for keeping up informed! ;-)

 
7. Avatar
Marguerite: Aug. 17, 09:10 PM

I am having problems enabling the cookies in my computer. All I can figure out is to delete all the cookies(according to the instructions on my computer) and then start all over. I do not wish to do this because it will cause many problems with all the information I already have set up. So please tell my what I can do in order to be able to ask questions and keep from getting the message for me to enable the cookies for your site. Also I'd like to know if everyone is required to do this?

 
8. Avatar
Max Power: Aug. 17, 11:25 PM

Tweak this!

:D

 
9. Avatar
Lex Friedman: Aug. 18, 05:19 AM
in response to Marguerite's comment on Aug. 17, 09:10 PM

@BigDaddy: Yes, the fix should address the percentage problem. I used "points" to mean "percentages," but now I recognize that's a bit confusing :) But the fix I was mentioning was meant to fix exactly the issue you describe.

@Marguerite: Are you getting redirected to the "Cookies" page when you try to search? If not, you should be all set.

If you ARE getting redirected, we can help you get cookies enabled. But can you tell us what web browser you're using first? Is it Internet Explorer, Firefox, or something else?

 
10. Avatar
Marguerite: Aug. 18, 06:36 AM
in response to Lex Friedman's comment on Aug. 18, 05:19 AM

I am still getting redirected. I have Norton, but you have no info on that.

 
11. Avatar
Lex Friedman: Aug. 18, 08:14 AM
in response to Marguerite's comment on Aug. 18, 06:36 AM

Norton isn't actually a web browser, but it may be what's blocking some cookies.

Do you know what web browser you're running? You can check here:
http://www.useragent.org/

... and then paste the results. Thanks!

 
12. Avatar
Marguerite: Aug. 18, 08:32 AM
in response to Lex Friedman's comment on Aug. 18, 08:14 AM

Here they are:

http://www.useragent.org/

 
13. Avatar
Lex Friedman: Aug. 18, 09:14 AM
in response to Marguerite's comment on Aug. 18, 08:32 AM

Hi Marguerite,

I don't see your results there yet :) You need to copy the text that shows up on the page and paste it here.

Mine looks like this:

Your User Agent is: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_7; en-us) AppleWebKit/530.19.2 (KHTML, like Gecko) Version/4.0.2 Safari/530.19

 
14. Avatar
qwerty: Aug. 18, 09:24 AM
in response to Marguerite's comment on Aug. 17, 09:10 PM

It would help to know ur OS
but open internet properties and click on the privacy tab
you should set this to medium
click on advance to change the way cookies are handled
or click on site and type www.answerbag.com and click allow

 
15. Avatar
Marguerite: Aug. 18, 09:25 AM
in response to Lex Friedman's comment on Aug. 18, 09:14 AM

I thought I did. See my response before your comment, but here it is again in case you can't see it.

http://www.useragent.org/

 
16. Avatar
Marguerite: Aug. 18, 09:26 AM
in response to qwerty's comment on Aug. 18, 09:24 AM

I did but it's not responding. I think it must be my Norton virus program keeping it from happening. Thanks!

 
17. Avatar
Lex Friedman: Aug. 18, 09:52 AM

Hi again,

All I'm seeing you paste is the URL to the site that tells you your user-agent (useragent.org), as opposed to the user agent information itself, if that makes sense.

-Lex

 
18. Avatar
Marguerite: Aug. 18, 09:57 AM
in response to Lex Friedman's comment on Aug. 18, 09:52 AM

No, what does that mean?

 
19. Avatar
Lex Friedman: Aug. 18, 10:03 AM
in response to Marguerite's comment on Aug. 18, 09:57 AM

Hi Marguerite:

Here's what I see in your comments:
http://screencast.com/t/yhkGNeU5GIP

Here's what I need you to copy and paste:
http://screencast.com/t/sTU4LwbH

It may be quicker to have a tech-savvy friend or relative come by to assist you :) Let me know!

 
20. Avatar
Marguerite: Aug. 18, 10:25 AM

There is no one to help me. I live up in the mountains in a remote area. That is why I'm on AB a lot. I have no one to talk to, esp. anybody with computer knowledge. But I think I can do what you tell me if you can guide me through it. I will type what you want me to type. I noticed you aren't seeing what I'm seeing so here it is.

Mozilla/4.0(compatible.MSIE7.0;Windows NT6.0; GTB6; SLCC1:NECLR2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.306l8)

 
21. Avatar
Lex Friedman: Aug. 18, 10:38 AM

Awesome -- you're using IE 7.

To ensure that cookies are enabled in Internet Explorer 7, follow these steps:

1. Click the "Tools" button. It's usually on the upper right of your browser window.
2. Click "Internet Options"
3. Click the "Privacy" tab
4. Drag the slider to allow/enable all cookies.

I don't have a copy if IE7 here, so I'm doing that from memory. Let me know if that works!

-Lex

 
22. Avatar
Lex Friedman: Aug. 18, 10:41 AM
in response to Lex Friedman's comment on Aug. 18, 10:38 AM

After step 3, you might try this (found via Google):

Under Settings, click Advanced button.
Check the box Override automatic cookie handling under Cookies section in Advanced Privacy Settings window.
Under First-party Cookies, select Accept.
Under Third-party Cookies, select Accept.
Check the box Always allow session cookies.
Click OK.
Click OK to exit.

 
23. Avatar
Marguerite: Aug. 18, 10:59 AM
in response to Lex Friedman's comment on Aug. 18, 10:41 AM

I did all that. So how long will it take for that to work? I went back to try to place a questions but couldn't. Or do I need to do this again. Your instructions are very clear and easy to follow. Everything you said was there, was. Thank you. I hope it works. If not, I'll drop you a line to see what to do next.

 
24. Avatar
Marguerite: Aug. 18, 11:09 AM
in response to Marguerite's comment on Aug. 18, 10:59 AM

Lex, I'm going to call one of my friends and see if she can help me with this. If she can't, I'll check back with you.

 
25. Avatar
Lex Friedman: Aug. 18, 11:50 AM

It sounds like you're on the right track!

Now, try restarting your browser. Close all open browser windows, and then open it up again. (You might want to verify that the cookie settings you changed earlier are still the same after this process.)

Try another search on AB. Do you still get redirected?

 
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