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Casino Manager Job Description

Thursday, February 19, 2009
Related Tags: casino | management | managers | 60-hour | complaints
 

Instructions

Profitability

  • Step 1:
    Although the casino must follow state laws in regard to gaming, management does have some leeway in altering games to give the house a better edge. The casino manager must create a system where customers win often enough to return, while also ensuring that the casino makes a certain amount of revenue.

Complaints

  • Step 1:
    The casino manager job description includes handling all complaints from gaming customers, which can include people not having their credit limit raised or griping about having lost a significant amount of money.

Experience

  • Step 1:
    Some casino managers start as dealers and advance to pit bosses before eventually moving into management. Others work in the finance department first or as managers in the hospitality area of the casino. People hired as a casino manager nearly always have previous management experience.

Considerations

  • Step 1:
    Working 60-hour weeks is not uncommon for casino managers. They also regularly work the busiest times for the business, which are nights, weekends and holidays.

Education

  • Step 1:
    Many casino managers have a bachelor's degree in hotel management, finance or accounting. A master's in business administration is advantageous for someone wanting to become a casino manager.

Resources


Casino Manager Job Description Provided by eHow.com
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