by douglasmkilmer on July 22nd, 2009

douglasmkilmer

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I have Windows Vista Home Premium Service Pack 1 and auto-update keeps offering to install Window Vista Service Pack 2 (KB948465) but it keeps failing to install with error code 80073718. How do I install this update? Please.

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  • by JimmyG on July 22nd, 2009

    JimmyG

    Are you sure you have the error number right?

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    • No it is incorrect; I mistook B for an 8. The error code is 8007371B. Thank you for answering and sorry that I took so long comment but I had to re-attempt installation to verify the error code.

      douglasmkilmer

      by douglasmkilmer on July 22nd, 2009

    • If it's any comfort, you're not alone, lots of chatter on this one. But there doesn't appear to be a definitive answer. Here's how one guy fixed it, if you can decipher what he's talking about:

      http://www.vistaheads.com/forums/microsoft-public-windowsupdate/183233-re-windows-update-error-8007371b.html

      And then there is something called the Update Readiness Tool for Vista where your error is listed and some download links for various Vista flavors:

      http://support.microsoft.com/kb/947821

      Sorry I couldn't be more help, but I don't run Vista. Good luck!

      JimmyG

      by JimmyG on July 22nd, 2009

    • Thank you very much :-)

      douglasmkilmer

      by douglasmkilmer on July 22nd, 2009

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You're reading I have Windows Vista Home Premium Service Pack 1 and auto-update keeps offering to install Window Vista Service Pack 2 (KB948465) but it keeps failing to install with error code 80073718. How do I install this update? Please.

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