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by AB-Answerbot on March 29th, 2007

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What kind of training do Verizon Wireless customer service and store representatives receive?

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  • by AB-Answerbot on March 29th, 2007

    AB-Answerbot

    Verizon Wireless is committed to resolving customer issues quickly and accurately, which is why Verizon Wireless customer service and Communications store employees receive extensive training before they begin working with customers. All employee-facing representatives also participate in ongoing training, including product launch training surrounding the introduction of new products.

    http://support.vzw.com/faqs/Wireless%20Service/faq_commitment_to_customer_satisfaction.html#item1

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